took awhile to receive the package but that’s expected, as the shipping method i had selected was the standard option. when it arrived it was packaged in a very nice, professional looking box, as it should be for a $40/$50 air freshener. on the inside was a packing slip (with a hand written note on the packing slip apologizing for the wait and saying they threw in an extra one free of charge. this comes into play later), a sticker or two, the product i ordered, and the extra one in a nice, little suede drawstring pouch. the product itself has a great design with only one main flaw, the drawstring it uses to hold itself. with the first one, i had followed the instructions and hung it up for a few days with it being fine. later, i came out to my car to find it had fallen on my leather seat and was almost completely empty. it had left a big oil stain. now it was probably user error and i would be pretty mad about my $40. but i’m a detailer so i was able to clean it. and because of the freebie they threw in, i had another one and tied it much better. it has now lasted a week or so with no issues. smells great, doesn’t leak/spill, looks aesthetic, etc. highly recommend just make sure you tie it well and put the plug back in after you disperse it to save product!